Name the business problem
Before choosing a title, identify the issue the appointment must address. Is the business entering a market, improving commercial performance, preparing for succession or changing its operating model? Several priorities may be connected, but the brief should make their order clear. A broad instruction to “drive growth” leaves too much unresolved.
Define the decisions the leader will own
Set out authority over people, budgets, channels and investment. Distinguish the responsibilities of the executive from those retained by a founder, board or group headquarters. A capable candidate needs a role in which they can influence the outcomes for which they will be accountable.
Test what transfers from previous experience
Look beyond the employer name and headline result. Establish the business’s starting point, the candidate’s personal contribution and the resources available. Someone who led an established international platform may need a different approach in a smaller founder-led company. Equally, experience from an adjacent consumer category may be useful where the channels and operating questions are comparable.
Assess brand judgement through decisions
Ask for examples of pricing, distribution, product, service and investment choices. What was the trade-off? Who disagreed? What evidence informed the decision? The purpose is to understand how a candidate thinks and acts, rather than whether they can repeat the language of luxury.
Make the working relationships explicit
For a family-owned or founder-led business, discuss the continuing role of the owner. For an investor-backed company, clarify board expectations and the operating plan. Candidates should understand how disagreement, reporting and approvals will work before a final decision is made.
Agree the evidence before meeting candidates
Choose the assessment questions, relevant examples and reference topics in advance. Identify any specialist evaluation required and who will conduct it. This makes it easier to compare candidates consistently while recognising differences in their experience.
Use a market map when the brief is unresolved
A separately scoped research project can show where relevant leadership experience sits and how comparable roles are framed. It can inform a board’s thinking without assuming that an appointment must follow. Research alone does not establish candidate interest or availability.